DTCX.ai
The ConsumerExperience Company
DTCX
DTCx
Conversational engagement, everywhere, anytime

Convert every
touchpoint
into a real
conversation.

DTCX.ai turns static marketing communications into AI-powered TWO WAY conversations across every media channel — websites, CRM, social, TV, retail, print, and customer support.

Built for HIPAA-compliant, enterprise-grade engagement and consumer education.

How it works

Create trusted connections with DTCx Aigents™ and your target audience in 50+ languages

01

Consumer engagement

Consumers interact directly through websites, QR codes, CRM, social media, call centers, retail or office displays, print, and digital campaigns.

02

AI-powered conversations

DTCX.ai delivers real-time conversational experiences with a compliant and completely controlled Aigents™ that answer questions, educate consumers, and guide engagement.

03

Real-time insights

Capture engagement behavior, sentiment, questions, and interaction analytics as conversations happen.

Industries

Industries we serve

Regulated and consumer-facing categories where conversational engagement drives measurable impact.

Pharmaceuticals
Consumer Package Goods (CPG)
OTC Health and Wellness
Insurance
Financial Services
Automotive
Beauty
Retailers
Consumer Electronics
Use cases

Common use cases

A few of the channels and settings where DTCX.ai powers conversational engagement today.

CRM

CRM

Conversational follow-ups inside ongoing customer programs.

Website

Website

Guided conversational experiences on product and support pages.

Social Media

Social Media

Extend campaigns with real-time conversational landing experiences.

TV Media

TV Media

Bridge broadcast awareness to interactive engagement.

Pharmacy Setting

Pharmacy Setting

Point-of-care conversational support for patients and caregivers.

Pharma TV

Pharma TV

In-office and waiting-room conversational experiences.

Market Research

Market Research

Capture real-time questions, sentiment, and behavior at scale.

Retail Store Aisle

Retail Store Aisle

Shopper guidance for complex purchase decisions.

Analytics

Move beyond clicks.

DTCX.ai measures real understanding, engagement quality, and conversational behavior — not vanity metrics.

Sentiment analysis
Engagement depth
Session analytics
Consumer questions
Interaction insights
Real-time reporting
DTCX.ai analytics dashboard
Team

Leadership Team

A proven senior team building next-generation conversational AI infrastructure.

Advisors

Advisors

Eric Schultz

Eric Schultz

Chief Technology Advisor

Franz Hell

Franz Hell

Chief AI Advisor

Get in touch

Request a meeting / demo

Tell us a little about your team and we'll be in touch to set up a conversation.

We respond within one business day.